Refund Policy
At TimesWorld Shop, customer satisfaction is our priority. Please read our Refund Policy carefully before making a purchase.
Returns & Refunds
We accept return requests only if:
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You receive a damaged product.
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You receive a defective product.
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You receive the wrong item.
To be eligible for a return, you must contact us within 48 hours of delivery with clear photos or videos of the issue.
Non-Refundable Situations
Refunds or returns will not be accepted for:
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Change of mind after purchase.
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Minor color or design variations due to photography and screen settings.
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Products damaged due to misuse or improper handling.
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Orders where the customer provides an incorrect address or contact information.
Return Process
To request a return:
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Contact our support team within 48 hours of receiving your order.
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Share your order number and photos/videos of the issue.
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Our team will review your request and provide further instructions.
Refund Processing
Once the returned item is received and inspected:
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Approved refunds will be processed within 5–7 business days.
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Refunds will be credited to the original payment method used during purchase.
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For Cash on Delivery (COD) orders, refunds will be processed through bank transfer or another approved method.
Order Cancellation
Orders can be cancelled only before they are shipped.
Once an order has been dispatched, cancellation requests cannot be accepted.
Contact Us
If you have any questions regarding refunds or returns, please contact us:
TimesWorld Shop
📧 Email: timesworldshop@gmail.com
📞 Phone: +91 98256 10585
📍 Surat, Gujarat, India
Time. Style. Statement.